Refund Return Policy
With a 100% satisfaction guarantee, we challenge you to Find Your Path™ risk free. If your are not 100% completely satisfied within 30 days of purchase, simply contact us at info@injinjistore.com and we will issue a return authorization for a credit / refund*.
* The items you ordered with the original sales receipt must be returned for full REFUND.
* Injinji will only take responsibility for shipping charges on returned tsoks that are defective in craftsmanship.
One year guarantee
INJINJI offers a 100% satisfaction guarantee policy on all craftsmanship and materials for up to one year from purchase.
Wrong size
Think you might have been wearing a wrong size this whole time? No problem, we will issue an exchange and replace it within 30 days of purchase*.
* Items and original sales receipt must be returned for full EXCHANGE.
* Items that are returned for size exchange or personal preference, you will be responsible for return shipping charges, which you will
be able to view in your monthly charge statement.
Privacy
Your privacy is taken very seriously by Injinji Store.com. At no time will any third party have access to your name, contact information, e-mail address, or credit card information. Your name and address will only be used for delivery of your order. Furthermore your credit card information will be processed securely and deleted immediately. We do not store or file any credit card information.
Payment Methods
We offer various methods of payment. Please find below which method applies to you. If you have any additional questions, please contact us at info@injinjistore.com Thank you for choosing Injinji Footwear.
Security
Injinji Store uses the industry-standard SSL (Secure Socket Layer) encryption to process credit card transactions safely to better protect you and our business. Absolutely no information about our customer's data will be released, sold, or loaned to businesses or anyone else.
E-Commerce
We currently accept Electronic Debit, Visa, MasterCard, Discover and American Express.
Placing an Order
Your order will be processed within one business day of you placing it. You will receive an e-mail confirmation for your order and payment. You will also receive a follow-up email with shipping information and when you can expect your order. If an item is out of stock, we will contact you.
Tax
Because Injinji Store.com is located in California, all purchases will be subject to a 8.75% sales tax. Orders from all other states are not taxable by Injinji Store.
Warranty
All products are refundable within 30 days of purchase. This warranty does not cover defects caused by: modification, alteration or repair of the enclosed product by anyone other than the original manufacturer. This warrantee does not include return shipping costs. If you need to use your warrantee please contact Customer Service as soon as possible and you will be given a return address and information. You must have a receipt for your purchase. |